Since the enforcement date of PSD2 regulations, merchants doing business across Europe have been impacted by the need for Strong Customer Authentication (SCA). The impact is particularly severe in Germany, with some merchants experiencing a 40% reduction in conversion rate. 3DS declines, abandonments, and failures are harming both the customer experience and merchant revenues - but there is so much that can be done to reduce this impact. In this session, we will cover: PSD2 impact: The latest 3DS conversion data for Germany and other major European markets from Forter’s global network Exemptions: What exemptions are available and what can merchants do to obtain more PSD2 exemptions? Questions to ask: How to work with your fraud and payments partners to optimise for PSD2 and reduce revenue loss.
General Manager EMEA Forter
Aaron Begner is General Manager EMEA at Forter. He manages the European operations for Forter, the leader in e-commerce fraud prevention and revenue optimization. Forter protects merchants including ASOS, Hugo Boss, Sephora, Instacart from different aspects of fraud and unnecessary loss of revenue.
Forter
Forter is the leader in e-commerce payment and fraud risk management, helping global merchants including ASOS, Sephora, and Hugo Boss to increase their revenue. Forter protects against all forms of fraud and abuse throughout the customer journey, including credit card fraud, chargebacks, returns abuse and account takeover, and improves conversion rates that have been impacted by PSD2 by helping merchants secure all available exemptions and exclusions.
PSD2 / 3DS Solution Real-time payment routing decisions distinguish transactions eligible for exemption and transactions that require 3DS authentication. Forter secures more exemptions and increases total conversions by 5-10%.
Account Takeover Protection Protect your customers’ valuable details and loyalty points from account takeover (ATO) attacks, including bot attacks, with Forter’s real time persona-based decisions at every stage throughout the customer journey.
Real-time Persona Based Fraud Decisions Increase revenue, reduce false positive declines and prevent chargebacks by analysing personas, not transactions , with real-time, fully automated fraud decisions at every touch point along the customer journey.
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